Shipping

Delivery costs are not included in the product price disclosed.

Shipping costs are 10 euros and are offered for any order above € 300.

Orders are delivered by UPS carrier.

The departures of the orders are made from Monday to Friday.

Once your order is shipped, the carrier will make your order available for delivery within 48 working hours on average (not guaranteed).

You will be able to track your order on the carrier’s website thanks to the information you will receive by email when your order is shipped by our services.

You will also be able to control the day of delivery and/or change the delivery address thanks to the information in this email.

If the delivery is made in your absence, the driver can come up to 3 times to your home, or he will have the possibility to drop off your order at the nearest UPS relay point.

For any question, Fontainebleau International’s team is at your disposal from Mondays to Fridays, from 09:00 to 12:00 a.m. and from 02:00 to 05:00 p.m. by email at info@chateaufontainebleau.fr or by phone at +33 4 94 59 59 09.