Shipping

Delivery costs are not included in the product price disclosed. They will be added to your final order depending on the number of products bought if you wish to get order delivery at your chosen location in metropolitan France.

Delivery costs are calculated depending on the delivery place and accordingly to the year period (summer period from 1st of May to 31st of August and the rest of the year).

Delivery costs are fixed for a delivery from 1 to 12 75 cl bottles (a 150 cl bottle corresponds to 2 75 cl bottles). Delivery costs are upgraded then every 6 bottles range.

Delivery is managed by our transporter service provider.

Delivery departures are processed on Mondays, Wednesdays and Firdays mornings.

Once your order is being shipped, the transporter will make your order available for delivery within 72 hours (delay not guaranteed). You will then be able to follow your order on the transporter website with the information you will receive by email when you order will be shipped by our services. .

When the transporter will be ready to deliver, you will receive a SMS to fix an appointment. You will then be invited to call the phone number indicated within the SMS.

For any question, Fontainebleau International's team is at your disposal from Mondays to Fridays, from 09:00 to 12:00 am and from 02:00 to 05:00 pm by email at info@chateaufontainebleau.fr or by phone at +33 4 94 59 59 09.